Product: Mohawk Flooring Carpet Clear all filters (4 of 4 reviews match)
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The Mohawk carpet that was installed in my home is raving and the loops are pulling out from the design.The pattern has completely worn in traffic areas where we walk. The carpet is less than a year old and looks like it is 5 years old. I purchased the carpet from Home...
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Laura.from.Mohawk
Laura.from.Mohawk

Hi Linda, I'm Laura from Mohawk Flooring, and I'm extremely sorry to hear about your experience. Would you mind sending our Consumer Affairs team some more info at the followi...

Product
Mohawk Flooring Carpet
I didn't like
  • Lack of customer service
#1027111
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Have used Lewis Carpet in the N Shore of Chicago for many years and have been so satisfied.Went with Luna for our bedrooms last year w Mohawk pet carpet...been a horrific experience ever since. The Luna sales guy claimed it was incredibly durable carpet. It is less...
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Cmonroe
Cmonroe

Dear Customer, We appreciate you bringing your concerns to our attention, and sincerely regret to hear that your product is not meeting your expectations. We would like to fol...

Cmonroe
Cmonroe

Dear Customer, We appreciate you bringing your concerns to our attention, and sincerely regret to hear that your product is not meeting your expectations. We would like to fol...

2.2
Product
Mohawk Flooring Carpet
#1013164
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new home was built by the Villages, carpet installed by Fred Nickel tile, ditto for the Armstrong Cushion Step Flooring.bougth home early 2015, not to live in until late 2015, carpet had to be stretched within the first 2-3 months, without ever living in this house due...
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Laura.from.Mohawk
Laura.from.Mohawk

Hi there, I'm Laura and I work with Mohawk Flooring - I'm very sorry to hear about your experience with your carpet. Although I don't know the details of the warranty that the...

Product
Mohawk Flooring Carpet
#1003442
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Mohawk Flooring - BUYER BEWARE
Mohawk Flooring - BUYER BEWARE
Mohawk Flooring - BUYER BEWARE
Mohawk Flooring - BUYER BEWARE
Mohawk Flooring - BUYER BEWARE
Mohawk Flooring - BUYER BEWARE
Mohawk Flooring - BUYER BEWARE
I bought a new home. Knowing the 3 bedrooms would need carpet, I planned weeks in advance and found the perfect carpet: Mohawk Soft DeCor, English Pewter color. I loved the 2 tone medium and light gray color twist and the feel of it. I did my homework and it...
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Anonymous
Anonymous

Thank you for posting this review. I can certainly understand your anger and frustration...I would be mad too! I sure hope they agree to send and install the correct color car...

1.2
Product
Mohawk Flooring Carpet
I liked
  • Carpet arrived to store timely but was wrong carpet
I didn't like
  • Waiting a month for correct carpet
#947781
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