Product: Mohawk Flooring Smartstrand Area Rug Clear all filters (2 of 2 reviews match)
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Like other reviewers, we are having great problems with our Smartstrand carpet. Had nearly whole house done with new carpet 2 1/2 years ago--was assured it would not crush or show stains. (We no longer see TV ads with the elephants stomping on the carpeting. Apparently...
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Laura.from.Mohawk
Laura.from.Mohawk

Hi there, I'm Laura from Mohawk Flooring. I'm very sorry to hear about your experience with your carpet! I understand you're already working with your retailer to submit a cla...

1.0
Product
Mohawk Flooring Smartstrand Area Rug
I didn't like
  • Carpet quality and poor customer service
#938413
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I purchased this area rug from Kohl's on 10/21/14. It's been washed at least 3 times according to the directions but the stains do not go away. I really like the color and size which is hard to come by I learned. It is still in good condition except for those two...
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Laura.from.Mohawk
Laura.from.Mohawk

Hi Marguerite, I work for the flooring side of Mohawk, not the area rug division, but I can send your review to the area rug folks. They will be able to advise you. Take care-...

3.4
Product
Mohawk Flooring Smartstrand Area Rug
I liked
  • That i can do this online
I didn't like
  • How long this took me
#826898
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